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In the hospitality industry, your business lives and dies with the quality of your employees. But even the best employee won’t perform well if they’re mistreated or uncomfortable at work. It’s essential that you create an environment for your employees…
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When staying at a hotel, it can feel a little like going through the motions. Sure, it’s nice to get a clean, comfortable room and amenities like a pool, but if you really want your hotel to stand out you…
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One of the most lucrative aspects of a hotel business can be your meeting and event space rentals. If you want this to be a significant part of your business, you need to make sure your meeting and event space…
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If you have an upper-scale hotel, your guests will have certain expectations beyond a regular hotel. You need to foster loyalty from these guests by making their experience stand out. Your concierge service is a great way to do this.…
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Rate parity is an unavoidable part of doing business in the hotel industry. While it’s not an ideal situation for hotels, it is necessary. Today in the Southeast International Hotel Brokers blog, we’ll talk about what rate parity is, why…
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As a hotel owner, you need to appeal to a variety of customer demographics. One particular demographic that tends to bring in a lot of revenue is business travel. By capitalizing on business travel trends, you can make the most…
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Dynamic pricing is an important concept in a variety of industries, and it’s definitely an important one in the hospitality industry. In order to maximize your revenue, it’s a good idea to be familiar with dynamic pricing. Today in the…
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Customer retention is extremely important in the hospitality industry. If you have good customer retention, it means you have a constant, almost guaranteed source of income on a fairly regular basis. There are plenty of ways to improve your customer…
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In the hospitality industry, bad guest experiences are a worst case scenario. Your entire business depends on guests enjoying their stay so, when they have a bad experience, you want to do everything you can to fix it and prevent…
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Hotel managers have to do what their name implies, manage their employees. But that doesn’t mean they should have to walk them through every step of their jobs at all times. Employees need to have a decent degree of autonomy.…
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